RENU PRASAD PABBI
Founder President

As a premier international consultant, a trainer and an auditor in the field of management systems, Renu has been guiding the industry for over 20 years. Renu founded COMS back in 1994, and has since mentored leading companies in the corporate world with design, implementation, assessment and certification of business management systems. Having entered the field of ISO at its inception, she has over two decades of experience in Cement, Oil & Gas, Power, Banking, Education, Software, BPO, Infrastructure, Manufacturing and Service industries in the Middle East, India, Singapore and Australia.

Renu's multi-industry and cross-disciplinary exposure includes working with ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 20000-1, ISO 22301, ISO 29990 management systems and with industry-specific certification schemes such as TS 16949 & ISO 22000, just to name a few. . Her approach is to provide customized business solutions to fit specific customer needs and to minimize implementation costs. She has guided over 650 large and medium-sized businesses with successful implementation of various management systems and her clients include some of the leading Fortune 1000 companies.

Renu is an IRCA-approved lead tutor for ISO 9001, ISO 14001 & OHSAS 18001 and a NABET-approved lead tutor for ISO 9001, ISO 14001, OHSAS 18001 & ISO 27001; has conducted over 100 Lead Auditor Courses and trained over 600 executives across countries like Singapore, Australia, UAE, Qatar and India. She's trained in the latest 'Accelerated Learning' techniques from IRCA, UK. She also develops bespoke training programs to fit the specialized needs of her clients.

Renu is an approved lead auditor for ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 20000-1, ISO 22301, ISO 29990 & ISO 10002 with over 1000 (and counting) man-days of audit experience in India and the Middle East.

Her key areas of experience include:

• Consulting
• Business Continuity
• Training
• Analyses, Assessments and Audits of management systems and processes
• Business Management and Administration
• Process Mapping and mapping of complex processes
• Business standardization, cross-functional deployment » multiple departments, multiple sites
  (national and international)
• Process and Business improvement initiatives
• Troubleshooting process related problems
• Identifying and monitoring measurement performance metrics
• Assisting companies in setting goals and objectives

Recent Projects

» Sterlite Industries, India (Rechristened as Vedanta »  a multi-billion dollar LSE-listed company)

2010

• Project Lead,  Integrated Management System Facilitation
  
• Responsible for implementing Integrated Management System (ISO 9001, ISO 14001 & OHSAS 18001)  in the power  cables company for certification.

» Tecpro Systems, India

2011

• Project Lead,  Integrated Management System Facilitation
  
  
• Led a Team of COMS professionals to integrate ISO 9001, ISO 14001 & OHSAS 18001 with client business activities which resulted in a tailored Integrated Management System for a material handling company's corporate activities, 4 manufacturing facilities (including a casting unit) and  its project sites. The Integrated Management System identified a hierarchical approach to management systems through the identification of select topics and flowing-down their requirements to result in overall mitigation of risk through the implementation of the Integrity Management System.

» Quality Austria Gulf, Qatar

2012

• Development and Obtaining Approval of IRCA QMS & OHSMS Lead Auditor Courses
  
  
• Developed QMS and OHSMS Lead Auditor Courses according to IRCA requirement and obtained approval from IRCA.
  

Industry Related Certifications

VIKAS  CHANDRA

Vikas Chandra, an industry leader, trainer and a management consultant of repute. An engineering and a management graduate from premier institutions viz. Indian Institute of Technology (IIT, Kanpur) and Indian Institute of Management (IIM, Calcutta), Vikas has been at the helm of companies in India, including a German MNC.

He has spearheaded deployment of various initiatives in companies, like :

• Process re-engineering to restructure marketing, sales and operational processes
• Developed budgets/business planning process tightly linked to a performance management system to achieve strategic alignment
• Strategic development of a multiproduct, multi-brand product line organization
• Implemented ERP / CRM software system to automate processes for efficiency and effectiveness
• Supply Chain Management

Vikas's skills sets and specialized experience :

• Managing Turnarounds
• Managing Growth
• Strategic Planning
• Strategic Marketing
• Project Management
• Process Re-Engineering
• Statistical Analysis / Thinking
• Business Analytics / Data Science
• Total Quality Management
• ISO 9001 implementations.
• B2B Marketing
• Supply Chain Management
• Activity Chain Costing
• Balanced Scorecard
• Innovation / Technology Development
• Risk Analysis & Management

Recent Initiative

» Schenck RoTec India Limited (Managing Director)
   100% owned subsidiary of Carl Schenck AG/D»rr AG.

2001 to 2012

• Turned  around the company in 2 years from a loss incurring one to a profit making one. By incorporating strategic  marketing and sales management to drive sales from INR 70 million (2001) to INR 1.5 billion (2012).
  
• Also worked as a senior executive in  Lohia Starlinger Limited, Upcom Cables Limited, Uptron India Limited (Digital Systems Division), Sandoz India Limited (Now Novartis).

Research and Teaching Experience :

• Taught materials management and supply chain management as visiting faculty at IIM, Lucknow.
• Taught Operations Management at GHS » IMR / Kanpur for six years
• Lectured at IIT/Kanpur on TQM and ISO 9000
• Articles on Purchasing, Supply Chain Management, ISO9000. These articles have appeared in IIM/Bangalore journal and Industry 2.0, MDI
• Developed the original concept and detailed methodology for supply chain analysis tool for process analysis and value stream mapping (published).
• Developed concepts of performance management and strategic alignment and used it to drive performance in Schenck RoTec (unpublished)
• Developed concept of customized manufacturing using project » management for manufacturing in Schenck (unpublished)
• Developed methodology of business planning to achieve involvement, empowerment and alignment (unpublished)
• Developed concept of B2B marketing to drive the growth of Schenck (from Rs. 70 million to Rs. 1.5 billion)

Memberships :

• Member Chief Engineering Officer Forum (International Management Association)
• Life Fellow, Indian Institution of Engineers
• Member, All India Management Association
• Member, Indian Institute of Materials Management
• Fellow, Indian Institute of Production Engineering
• Member, Institute of Directors, Certificate in directorship with 12 years of Board of Directors experience.
• K.Nath Trust Prize for Top 10 rank at IIM Calcutta.
• Bharat Chambers of Commerce Medal at IIM Calcutta

GURPREET SINGH

Gurpreet Singh is a Management systems, Control and an Assurance professional. He is a Chartered Accountant, with over 30 years» experience, and is currently on contract as a »Product Specialist» for the risk portfolio of solutions with BSI in the Asean region, providing management systems related services to the Public and Private sector organizations in South-east Asia (Singapore, Thailand, Malaysia, Indonesia, Philippines).

He has been the Director » Business Risk Solutions, Director » Operations with BSI India managing the India operations of certification assessments and learning & development.

Experience Summary

Management and Systems - Control and Assurance professional.
Lead Assessor and Trainer / Tutor having done over 200+ certification assessments in the risk and   related management systems portfolio (ISO 22301, 27001, 20000-1, and 9001) and conducted over 200+   training programs. Conducted structural reviews of the global BCMS, ISMS, ITSM, ERM programs of large multi-regional organizations in the Telecom, BPO services, Banking & Insurance sectors. 

Advocated and presented standards at seminars, conferences, and corporate briefings in various industry, management, professional association forums and University management schools in India, Southeast Asia, the Middle-east, Europe, Americas and Africa.

Designed, developed, implemented and managed »Technology Solutions».
Extensive experience at both ends of the systems delivery spectrum, as a Consultant (designed, developed & implemented) and managing operations, using & deploying bespoke and ERP (SAP) systems, in the services and manufacturing environment.

Managed and conducted financial and audit operations, in medium to large companies in India.
 
30 years experience of multi industry environment (Services, Banking, Insurance, Manufacturing and Retail)

• He has conducted and carried out trainings and certification assessments, implementation project reviews, in the above standards in the Manufacturing, BFSI, Insurance, Telecom, ICT and BPO services industries
• Hands-on experience in Software services, Financial services (IT Enabled Services), Banking, Insurance , Sugar Refining, Book Publishing, Textiles & Handicrafts, Garments & Footwear manufacture, Tanneries,  Retail Sales, Travel Related Services, and CPT / Electronics manufacturing industries and business environments.

Gurpreet has done structural reviews, certification assessments, and trainings for Business continuity, IT Service management, and Information security management systems, as under,

• SMRT » Singapore Mass Rapid Transit System (Metro)
• PTT -  is a Thai state-owned SET-listed oil and gas company
• Tata Steel in India
• Ricoh, Thailand
• Honda Motorcycle
• Equinix Data Centres in the Asia Pacific region
• The Big four (Deloitte, KPMG, Price Waterhouse, Ernst & Young),
• HP in India, Philippines, Cost Rica, Singapore, Australia
• Bechtel
• SABIC
• Banks » SBI, HDFC, Rakbank UAE, BSB Bahrain,
• Telecom companies  
  • In India » Airtel,  Orange,  City of London Telecom (COLT),  Aircel,  Nokia   Siemens Network, and MTN,
  • In Thailand » TRUE and TIDC,
    
  • In Philippines » Globe Telecom
    
  • In Saudi Arabia » Etihad Etisilat » Mobility,
    
  • In Iran » Irancell,
    
  • In Ghana » Zain and MTN
    
  • In Malaysia » Malaysia Telecom

Educational & Other Qualifications

• Lead Assessor, Tutor, Train the trainer and Train the assessor with British Standards Institution, for the risk portfolio standards, (ISO 22301, BS 25999, ISO 27001, ISO 20000, ISO 9001, ISO 10002, ISO 27005, ISO 31000).
• Certified Information Systems Auditor (CISA), 2001. (Information Systems Audit & Control Association),
• Chartered Accountant, The Institute of Chartered Accountants of India New Delhi,
• Other professional trainings in project management, BPR, Software development practices, ITIL, and systems environment related.

DR. N. S. SAXENA

Dr. Saxena is a management trainer and a consultant with over 38 years of work experience in different executive and managerial positions in various Academic Institutions and Central Sector Public Sector Utilities viz. NTPC Ltd. and POWERGRID in India.  He retired as Director General of National Power Training Institute. Dr. Saxena is management faculty in Management Development Institute, Gurgaon, India, as well as a consultant for management systems.

  The main areas of his exposure are: 

Director General of National Power Training Institute having 9 different institutions all over India, and running 2 Year MBA and 4 Year B Tech courses in 4 different institutions, since February, 2007.


Experience

• Served as Member on the Board of Director of M P Madhya Kshetra Vidyut Vitaran Nigam, Bhopal, India, a state sector PSU, for more than two years.
  
• Overall administration and Management of activities as :
  Executive Director of Northern Region»II of POWERGRID comprising of States of J&K, Punjab, HP, UT  of Chandigarh and part of Haryana in India.
• Director General of National Power Training Institute, Faridabad, India  having 9 different institutions all over the country and running 2-year MBA courses and 4-year B. Tech courses in 4 different institutions from 2007 to 2009.
• Development and Implementation of »Web enabled Inspection Management System in  POWERGRID

• Management Representative for ISO 9001, ISO 14001 and OHSAS 18001 for POWERGRID.
• Overall Management (including Personnel, Administration, Finance) of Rihand Division, Vindyanchal, as Dy General Manager in POWERGRID.
• Interaction with various Multilateral and other funding agencies like World Bank, ADB,  JBIC etc. for funding tie-ups

Certifications

• »Management Development Program»  from Indian Institute of   Management,  Lucknow,  India.
• »Memorandum of Understanding Principles and Practices» organized by IIPM in collaboration with DPE, Ministry of Industries, Govt. of India.
• »QMS Lead Auditor Course» organized by Quality Management International, New Delhi.
• »Resettlement and Rehabilitation»  organized by ASCI, Hyderabad and sponsored by EDI of World Bank, Washington.
• Six Technical Programs on various Power Sector related topics of two-week duration each from 1976-1983 in IIT, Kanpur

Associations

• Associated with IITs (Delhi and Chennai) as external examiner for Ph D and M Tech
  dissertations.

• Member of several professional bodies such as IEEE, USA; CIGRE, France; IE-India,
  Society of Power Engineers etc.

• Member of several professional bodies such as IEEE, USA; CIGRE, France; IE-India,
  Society of Power Engineers etc.

• Had been a Member of Board of Studies for Electrical Engineering at Harcourt Butler
  Technological Institute, Kanpur and Thapar University, Patiala.
  
• Membership of Professional Organizations:
  a.   Sr. Member, IEEE, USA
  b.   Member CIGRE, Paris, France
  c.   Member, IE (India)
  d.   Member, Society of Power Engineers

Y. P. Chawla

BE Tech.; MBA- Fin; Post Grad. - Mktg. Post Grad - Personnel Management, ( All these from Elite Delhi University), Export Management from Oxford.

Industry Experience: ~ 40 Years:

• Senior Position in a Multi Billion Turn Over Company (BHEL)
  
• Multi Product, Multi locations and Geographic Projects World Over
  
• Experience in Multi Million USD EPC Projects in Power Plants. Industrial Plants, Consultancies, Project Management, Project Financing, Procurement , International Marketing.

Involved with Government of India, through various advisory bodies.

Exposure to Energy Sector, Renewable Energy, Water Sector - Irrigation & Potable , Metallurgy -Steel & Aluminum Sector, Industry & Infrastructure -Roads , Irrigation Canals, Agriculture Power Generation, Transmission & Distribution etc. Skill Enhancement Center.

Involved in DPRs - Power Sector, Irrigation, Renewable Energy,

Visiting Faculty (Teaching):
Management Institutes covering various subjects.

Professional Membership:
Institute of Marketing Management UK, Indian Institution of Plant Engineers, Institution of Engineers India, Chartered Engineer , Board of Engineers Malaysia, Solar Society of India.

International Work Experience: 5 years South East Asia (Posting in Malaysia), 2 Years Iraq, 10 years worked for Middle East, Latin America, Africa, Europe etc.

Published & Presented Papers on Diversified subjects in International / National seminars

S. K. Jaiswal

35 years of industry experience in Indian Oil Corporation Ltd (IOCL).

Key Specializations

Operation & Maintenance

• Maintenance and Operation of Electrical distribution systems for the largest IOCL refinery (Gujarat Refinery) , Operation of Thermal Power System 3 X 12 MW system and Operation of Effluent Management Systems.

Management Systems:

• Consulting and facilitation for Implementation of ISO 9001, 14001 &18000 '
• Auditing of QMS/EMS/OHSAS as internal/external auditor.
• Training and awareness programme for employees, management teams, internal auditors and documentation teams .
• Provided consultancy to Oman Refining Company, Oman for grass root implementation of integrated management system (IMS), which included 100% training for staff, top management and auditors.

TQM :

• Design and execution of full six-module TQM training programme .
• Facilitation skills for Quality tools & problem solving skills, Juran's Project-by-Project approach for Quality Improvement Processes, BPR facilitation, Benchmarking. Also trained in Goal Project Planning (GOPP).
• Conducted a Train the trainer programme for TQM department executives at Nigerian National Petroleum Corporation for one year.

Quality Initiatives

• Training and facilitation for quality initiatives e.g. Quality Circles, Kaizen, 5-S, Six Sigma etc. either standalone or as part of total quality initiative.

TPM :

• Implementation of TPM initiatives in process industries and other installations.
• Training for shop floor level to senior management teams and TPM facilitators
• Handholding and helping the teams in implementing TPM.

Loss Prevention Management:

• Facilitating the implementation of Safety Management Systems, similar to International Safety Rating Systems of DNV, as well as OISD standards .
• Internal and External Auditing for Safety Systems .
• Training on safety awareness and safety system

Training/Faculty Skills

• Design and Implementation of programmes based on strategic needs of management or through TNI, maintaining outstanding coordination among the need and the content .
• Faculty for managerial skill development programme, e.g., Train-the-Trainer programme, Habits of Effective Managers, Time Management, Goal Setting, NLP Application, Mind Mapping, Mentoring, Coaching, Supervisory Skills, Team Building etc .

Executive Coaching

• One-to-one coaching for senior executives, middle level executives and new inductees .
• Trained Executive Coach from Certified Coach Alliance, Canada.

Qualifications

• B.E. (Electrical) & MBA.
• IRCA Approved Lead Auditor for ISO 9001, ISO 14001 and OHSAS 18001
• Accredited Safety Auditor for ISRS from DNV
• Assessor-CII-Exim Business Excellence Award from Confederation of Industries, India
• Executive Coach Certification from Certified Coach Alliance Canada
• Six Sigma Champions' Course from Motorola University
• Following courses from reputed international trainers:
  • Benchmarking & BPR Training
  • Business Process Re engineering
  • Business Process Re engineering
  • Benchmarking Processes
  • Total Productive Maintenance

PRADEEP SINHA

Pradeep is a quality and management system professional. With 40 years of experience, he has been involved in implementation of quality management concepts and principles as well ISO 9001, ISO 14001, ISO 27001 and CMMI. Pradeep has external as well as internal audit experience. His experience has also been in Manufacturing, Design Development, Vendor Development, Franchise Management and Quality Management.

Experience
Pradeep has spearheaded  the implementation of management systems (ISO 9001 & ISO 27001) and CMMI in a software development company. Successful in getting the certifications for these standards in the company.

• As Quality Head in Xeox, responsible for implementing quality concepts and quality of the product.
• Lead Auditor with DNV for ISO 9001

Certifications

• Lead Auditor Course on ISO 9001 and ISO 14001
• Software Quality Management (CMMI)
• Information Security Management (ISO 27001)
• He has a degree in Mechanical Engineering from IIT Kanpur, and an MBA from IIM, Lucknow.